1. Information We Collect
Personal Information
When you use QuantMind.ai, we may collect the following personal information:
- Name and email address when you create an account
- Discord username and ID when you authenticate via Discord
- Payment information when you subscribe to premium features
- Communication preferences and language settings
Usage Information
We automatically collect information about how you use our platform:
- Trading activity and analytics usage
- Platform interaction patterns and feature usage
- Device information and browser type
- IP address and geographic location
- Session duration and page views
Technical Information
Our platform may collect technical data to improve performance:
- Error logs and debugging information
- Performance metrics and response times
- API usage patterns and rate limiting data
2. How We Use Your Information
Service Provision
We use your information to:
- Provide and maintain our quantitative trading platform
- Process your transactions and manage your account
- Deliver personalized trading insights and analytics
- Authenticate your identity and manage access
Communication
We may use your contact information to:
- Send important platform updates and notifications
- Provide customer support and technical assistance
- Share trading insights and market analysis (with your consent)
- Notify you about new features and improvements
Platform Improvement
We analyze usage data to:
- Improve our algorithms and trading analytics
- Enhance user experience and platform performance
- Develop new features and services
- Conduct research and analysis for better insights
3. Information Sharing
We Do Not Sell Your Data
QuantMind.ai does not sell, rent, or trade your personal information to third parties.
Service Providers
We may share information with trusted service providers who help us operate our platform:
- Cloud infrastructure providers (AWS, Google Cloud)
- Payment processors for subscription management
- Analytics services for platform optimization
- Customer support tools and communication platforms
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights and property
- Ensure user safety and prevent fraud
- Enforce our Terms of Service
4. Data Security
Security Measures
We implement industry-standard security measures to protect your data:
- End-to-end encryption for all data transmission
- Secure database storage with access controls
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Secure API endpoints with rate limiting
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus 2 years for legal and tax purposes.
5. Your Rights
Access and Control
You have the right to:
- Access your personal information we hold
- Request corrections to inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Geographic Rights
Depending on your location, you may have additional rights under:
- GDPR (European Union residents)
- CCPA (California residents)
- Other applicable privacy laws
6. Cookies and Tracking
Cookie Usage
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
Third-Party Analytics
We may use third-party analytics services to understand platform usage. These services may collect information about your activities across different websites and applications.
7. Children's Privacy
QuantMind.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of significant changes via email or platform notification
- Provide advance notice for material changes
